FAQs

Please visit my SHOP POLICIES page for information about shipping, returns, etc.
How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

What forms of payment do you accept?
I prefer PayPal. If you would like to pay via Money Order, please contact me at [email protected] to place a special order.
Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

How long will it take to receive my order?
My wait time is usually 2 weeks. I work hard to get your items to you as quickly as possible. Contact me anytime to find out the status of your order.
Why do some items not come in all sizes?
Actually, they do! It's just that child and/or adult sizes use up quite a bit more yarn than the smaller sizes. So if you'd like to order a hat in child and/or adult sizes, please just contact me & I will set up a listing for you (small additional charges will apply).
Can I see more photos of your items?
YES! Please visit my FACEBOOK page for more photos, information, sales, giveaways, and more!
How do I know what size I should order?
Use this little chart:

Newborn -- 13"
0-3 months -- 14-15"
3-6 months -- 15-17"
6-12 months -- 16-19"
Toddler (1-3 yrs) -- 18-20"
Child (4-10 yrs) -- 19-22"
Adult -- 21-24"

Hats: Measure the circumference of the head - above eyebrows & ears, around the part of the head where a baseball cap would sit.

Headbands: Measure around the base of the head, and around the head where the headband will sit.

Some sizes overlap because kids' heads grow differently. An age & a head circumference measurement will help me ensure a great fit.